We take data protection very seriously for the benefit of our customers. Ambition AG operates an online shop on the website www.ambition.life, where you can primarily order various products for water energization, water purification, electrosmog harmonization, garden, kitchen, and bathroom products, BE-Fuelsaver® products, the Sprit-Fuchs®, heating products, and accessories. We greatly appreciate the trust you have placed in Ambition AG. Therefore, we attach particular importance to the protection of your personal data. With this privacy policy, Ambition AG would like to inform you whether and how personal data is processed. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
The person responsible for data processing is:
Ambition AG
Oberdorfstraße 11
8504 Dettighofen
Switzerland
mail@ambition.ch
Below, we provide detailed information about how we handle your data. Your data is processed in accordance with the GDPR and Section 96 (3) of the Telecommunications Act (TKG).
Our website can generally be used without providing any personal data. Each time you access our website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the provider accessed (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in a correct presentation of our offering in accordance with Art. 6 (1) (f) GDPR. All access data is deleted no later than 30 days after your visit to the site.
If personal data (such as name, address or email addresses) is collected on our website, this is always done on a voluntary basis, wherever possible.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy.
We would like to point out that data transmission over the Internet (e.g., when communicating via email) may be subject to security gaps. Complete protection of data from access by third parties is not possible.
merchandise management system
We use the merchandise management system of an external service provider to process orders and contracts. Our service provider acts on our behalf as part of a contract processing agreement. If you have any questions about our service provider and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.
Live chat tool Zendesk
For customer communication, we use the live chat tool from Zendesk , Inc., 1019 Market Street, San Francisco, CA 94103, USA (Zendesk). This serves to protect our legitimate interests in effective and improved customer communication, which are overridden by a balance of interests, in accordance with Art. 6 (1) (f) GDPR. Zendesk acts on our behalf.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision from the European Commission has been issued for these countries. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
You can visit our website without providing any personal information. The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:
This data is evaluated solely to ensure the smooth operation of the site and to improve our services. It cannot be assigned to specific individuals and does not allow us to draw any conclusions about you personally. This data is not merged with other data sources. We reserve the right to subsequently review this data if we become aware of concrete evidence of illegal use.
We use the data you provide to fulfill and process your order. To fulfill the contract, we pass your data on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we pass the payment data collected for this purpose on to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider using your access data during the ordering process. The privacy policy of the respective payment service provider applies in this respect.
Further information on data processing by the payment service providers can be found in their respective privacy policies.
Mastercard
Payment services; Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium; Privacy Policy
Google Pay
Payment services; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Privacy Policy
PayPal
We use the PayPal payment service provided by PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR.
All PayPal transactions are subject to the PayPal Privacy Policy: PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg; Privacy Policy
Klarna
Payment services; service provider: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.
In order to offer you Klarna's payment options, we will transfer personal data, such as contact details and order details, to Klarna. This allows Klarna to assess whether you are eligible for the payment options offered through Klarna and to tailor the payment options to your needs. General information about Klarna can be found here: https://www.klarna.com/de/ . Your personal data will be treated by Klarna in accordance with applicable data protection regulations and in accordance with the information in Klarna's privacy policy .
For payment processing on our website, we use the payment service provider SOFORT GmbH (Theresienhöhe 12, 80339 Munich, Germany; “SOFORT”). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The data processing serves the purpose of being able to offer you various payment methods by processing payments via the payment service provider SOFORT. If you have chosen this payment option, the data required for payment processing will be transmitted to SOFORT. This data processing is carried out on the basis of Art. 6 (1) (b) GDPR. Further information on data processing when using the payment service provider SOFORT can be found under: Privacy Policy and https://www.klarna.com/sofort/ .
We collect personal data when you voluntarily submit it to us via the contact form as part of your inquiries. Your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent. The data collected is indicated on the input form.
When you open a customer account, we collect your personal data to the extent specified therein. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your customer account will then be deleted.
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. Providing this data is required to conclude a contract. Failure to provide this data will result in no contract being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary to fulfill a contract with you.
Your data will be shared, for example, with your chosen payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data is collected. We use this data exclusively to send the requested information and do not share it with third parties.
You can revoke your consent to the storage of your data, your email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter or by sending a message to the contact option described below.
We use KlickTipp to send our email newsletter. For information about the purpose and scope of data collection, the further processing and use of data by this provider, as well as your rights and settings options for protecting your privacy, please refer to KlickTipp's privacy policy: https://www.klicktipp.com/de/datenschutzerklarung/
If we receive your email address in connection with the sale of a product or service and you have not opted out, we reserve the right to regularly send you offers for products similar to those you have already purchased from our range by email. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
Email advertising without newsletter registration and your right to object If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right, based on Section 7 Paragraph 3 of the Unfair Competition Act (UWG), to regularly send you offers for products from our range that are similar to those you have already purchased. This serves to safeguard our legitimate interest in addressing our customers with advertising, which overrides our legitimate interest in balancing interests. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
Furthermore, we reserve the right to store your first and last name, your postal address, and – if we have received this additional information from you as part of the contractual relationship – your title, academic degree, year of birth, and your professional, industry, or business name in aggregated lists and to use them for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
If we make advance payments, e.g., when purchasing on account, we may obtain a credit report based on mathematical-statistical procedures from:
matrix consulting – a brand of Spiegel Gesellschaft für Forderungsmanagement mbH,
Böhringerstrasse 8
68307 Mannheim
For this purpose, we transmit the personal data required for a credit check to matrix consulting – a brand of Spiegel Gesellschaft für Forderungsmanagement mbH – and use the information received regarding the statistical probability of a payment default to make a considered decision regarding the establishment, implementation, or termination of the contractual relationship.
The credit report may contain probability values (score values) calculated based on scientifically recognized mathematical and statistical methods, which include, among other things, address data. Your legitimate interests will be taken into account in accordance with legal provisions.
Credit checks for invoice/installment purchase via Klarna
In order to offer you Klarna's payment options, we will transmit personal data, such as contact details and order data, to Klarna. This allows Klarna to assess whether you are eligible for the payment options offered through Klarna and to adapt the payment options to your needs. General information about Klarna can be found at ( https://www.klarna.com/de/ ). Your personal data will be treated by Klarna in accordance with applicable data protection regulations and in accordance with the information in >Klarna's Privacy Policy< (link to https://cdn.klarna.com/1.0/shared/content/legal /terms/0/de_de/privacy).
Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can configure your browser to inform you about the use of cookies, to only accept cookies on a case-by-case basis, to exclude cookies for specific cases or generally, and to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, please note that if you do this, you may not be able to use all of the features of this website to their full extent.
The following links will tell you how to manage (including deactivating) cookies in the most important browsers:
This website uses features of the web analysis service Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is typically transferred to a Google server in the United States and stored there.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Browser plugin
You can prevent cookies from being saved by selecting the appropriate settings in your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this website: Deactivate Google Analytics
Contract data processing
We have concluded a contract for order data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
IP anonymization
We use the "Activation of IP anonymization" function on this website. However, this means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Social Media
Social buttons from Facebook (by Meta), YouTube, Instagram (by Meta)
Our website uses social buttons from social networks. These are simply embedded as HTML links, so no connection to the servers of the respective provider is established when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.
Our pages incorporate plug-ins from the social network Facebook (by Meta), provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plug-in by the Facebook logo or "Like" button on our page. An overview of Facebook plug-ins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook (by Meta) thus receives the information that you have visited our page using your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook (by Meta) to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on the collection and use of data by Facebook (by Meta), your rights in this regard, and options for protecting your privacy can be found in the Facebook (by Meta) privacy policy: https://www.facebook.com/privacy/policy/
If you do not want Facebook to directly assign the collected information to your Facebook profile, you must either log out of Facebook before visiting our website or block the loading of the Facebook plug-ins on our pages by using a “Facebook blocker”.
Our website uses features from Google+, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Collection and sharing of information: Using the Google+ button, you can publish information worldwide. The Google+ button provides you and other users with personalized content from Google and our partners. Google stores both the information that you have given a +1 for a piece of content and information about the page you viewed when you clicked +1. Your +1 may be displayed as references along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads across the internet.
Google records information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a globally visible, public Google profile, which must contain at least the name you chose for the profile. This name will be used across all Google services. In some cases, this name may replace another name you used when sharing content via your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.
Use of the collected information: In addition to the purposes explained above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users' +1 activity or share these statistics with users and partners, such as publishers, advertisers, or affiliated websites.
Our website uses features of the LinkedIn network. Provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access one of our pages that contains LinkedIn features, a connection is established to LinkedIn servers. LinkedIn is informed that you have visited our website using your IP address. If you click the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or how LinkedIn uses it.
For more information, please see LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy
Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you access one of our pages that contains XING features, a connection is established to XING servers. To our knowledge, no personal data is stored. In particular, IP addresses are not stored, and user behavior is not analyzed.
Further information on data protection and the XING Share button can be found in XING’s privacy policy at https://www.xing.com/app/share?op=data_protection
Our website uses plugins from the YouTube website, operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.
This feature displays videos stored on YouTube in an iFrame on the website. The "Enhanced Privacy Mode" option is enabled. This prevents YouTube from storing any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there.
For more information about the collection and handling of user data by YouTube and Google, as well as your rights and options for protecting your privacy, please see YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy
The Trusted Shops SE Trustbadge is integrated into this website to display our Trusted Shops SE seal of approval and any reviews collected, as well as to offer Trusted Shops SE products to buyers after an order.
This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in the optimal marketing of our offering in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after your visit to the site.
Further personal data will only be transferred to Trusted Shops SE if you have consented to this, if you decide to use Trusted Shops SE products after completing an order, or if you have already registered for use. In this case, the contractual agreement between you and Trusted Shops SE applies.
Review reminder from Trusted Shops SE
If you have given us your express consent to do so during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose, we will transmit your email address to Trusted Shops SE, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can remind you by email of the opportunity to submit a review. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops SE.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of your browser changes from "http://" to "https://" and by the lock symbol in your browser's address bar.
If SSL encryption is activated, the data you send to us cannot be read by third parties.
You have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as the right to correct, block, or delete this data. You can contact us at any time at the address provided in the legal notice for this purpose and for other questions regarding personal data.
The use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example, through spam emails.
Should one or more provisions of these Terms and Conditions and Privacy Policy be legally invalid, the validity of the remaining provisions shall not be affected.
Ambition AG – The website pages and their components, including images, may be protected by copyright. Use, in particular reproduction and imitation, even in part, is only permitted with the permission of Ambition AG. (As of October 2024)